Customer outcomeFinancial services
Less manual testing. More time for risk.
A financial services team estimated it could reclaim 650 hours a year on control testing and a further 228 on evidence collection by bringing fragmented workflows together.
Risk managementInternal audit
The context
Previously, controls and evidence were tracked across several disconnected tools. An interconnected, auditable workflow brought risk and compliance into one place.
Anonymised customer account · estimated benefits
G2 reviewTechnologyPolicies, controls and risks. Connected.
“The way we can link policies, controls, risks, actions, assets, exceptions, etc”
Risk managementComplianceInternal audit
Review details
Cyber Risk Manager in IT Services & Technology · 9 July 2026
Customer outcomeLegal
Less chasing. More compliance oversight.
A global law firm moved beyond manual compliance and audit processes, bringing control mapping and testing into its existing SureCloud programme.
ComplianceInternal audit
The context
Building on existing adoption, the firm expanded its programme to support real-time compliance assurance and reduce the time spent chasing first-line users.
Anonymised customer account
G2 reviewFinancial services
Straightforward to implement. Easy to adopt.
“SureCloud has been straightforward to implement and tailor to our framework. It’s intuitive to use, so our teams have adopted it quickly.”
Risk management
Review details
Investment Management · 29 January 2026. Further excerpt: “Whenever we’ve needed adjustments, the brilliant support team has responded promptly and actioned the changes without delay.”
Customer outcomeManufacturing
Map once. Reuse across frameworks.
A global manufacturer brought fragmented controls and evidence together, reusing control mappings across TISAX, JSOX and ISO rather than rebuilding them for each framework.
ComplianceRisk management
The context
Pre-mapped framework content and organisational hierarchies supported a regional rollout and a more consistent approach to multi-framework audits.
Anonymised customer account
G2 reviewPublic sector
Support that works around your requirements.
“The SureCloud team can't do enough to ensure that the software meets our organisation's requirements.”
ComplianceRisk managementData privacy
Review details
Government Administration · 14 May 2024
Customer outcomeFinancial services
Reporting time back. Vendor risk in view.
An investment business replaced manual reporting with real-time oversight, giving its risk team back the two to three days a quarter previously spent compiling reports.
Risk managementThird-party risk
The context
Vendor onboarding and consistent third-party assessments helped close an assurance gap highlighted by auditors.
Anonymised customer account
G2 reviewHealthcare
More time for the risk controls that matter.
“This time-saving feature allows my team to focus more on important risk controls rather than administrative aspects.”
Internal auditRisk managementAI & automation
Review details
Systems & Data Analyst in Veterinary / Animal Healthcare · 12 August 2026. The reviewer was describing Gracie AI assistance with testing and spot checks on self-assessments.
Customer outcomeTravel & infrastructure
From email chasing to a governed workflow.
A travel business brought control effectiveness, compliance, internal audit and evidence management into the same platform as its board-level risk reporting.
ComplianceRisk managementInternal audit
The context
A shared control framework and automated workflows connected operational compliance with enterprise risk reporting.
Anonymised customer account
G2 reviewRetail
A helpful team. An easier day to day.
“The team are really helpful and the platform is fairly easy to use”
Data privacyThird-party risk
Review details
Business Data Manager in Retail · 17 February 2026
Customer outcomePublic sector
One risk methodology across business units.
A public sector organisation brought previously inconsistent approaches together into one model, combining risk and compliance methodologies across its business units.
Risk managementCompliance
The context
The configurable platform helped connect corporate and cyber risk approaches and support evidence of assurance improvements.
Anonymised customer account
G2 reviewLegal
Responsive support when questions come up.
“The SureCloud Support Team is excellent in responding to my questions and queries.”
Third-party risk
Review details
Legal sector reviewer · 20 February 2026
Customer outcomeFinancial services
Business continuity moves beyond spreadsheets.
A financial services organisation moved manual business continuity processes onto a modern platform with automated workflows.
Business continuity
The context
The transition brought continuity planning onto the new platform as the organisation prepared to retire its legacy system.
Anonymised customer account
G2 reviewFinancial services
A smooth implementation. Training before go-live.
“The implementation process was very smooth, and this was really helped along by the fact that they assign a Product Manager to you from the outset.”
Risk managementImplementation & support
Review details
Financial Services · 27 January 2026. The reviewer also described continuity from the initial demo through implementation, patient responses to questions and consistent training ahead of go-live.
Customer outcomeConsumer goods
Supplier assurance built around the business.
A consumer goods group rebuilt its third-party risk programme, tailoring supplier assessment and governance to its operating model.
Third-party riskCompliance
The context
The rebuilt programme connected supplier risk with the organisation’s core compliance processes rather than running as a separate activity.
Anonymised customer account
Customer outcomeTravel & infrastructure
One incident history. Fewer duplicate investigations.
An aviation group moved its security incident register from spreadsheets into a centralised system, connecting new threats with incident history to reduce duplicated investigations.
Risk managementIncident management
The context
The incident register built on an existing group-wide approach to cyber compliance and risk management.
Anonymised customer account
G2 reviewFinancial services
Support that makes onboarding stand out.
“The platform’s innovation and the customer support I received during onboarding really stood out”
Risk managementImplementation & support
Review details
Investment Management · 9 July 2026
Customer outcomeTechnology
Clear ownership. Controlled access. Better reporting.
An IT services business replaced a spreadsheet-based risk register and manually assembled reports with role-based access and automated reporting.
Risk management
The context
The team gained a structured enterprise risk register with more granular permissions and a path to expand its programme over time.
Anonymised customer account
Customer outcomeFinancial services
Approvals that keep moving.
A financial services organisation replaced inconsistent communications sign-off spreadsheets with a purpose-built application for approvals, reminders and reporting.
Custom workflows
The context
Structured workflows connected the approval process in one system, building on the organisation’s existing use of SureCloud.
Anonymised customer account
G2 reviewTravel & infrastructure
Responsive people throughout the relationship.
“Engagement with all the SureCloud teams is positive whether that's Support, Delivery, Account Management or the senior team, they are very responsive to all that is asked of them”
Risk managementComplianceImplementation & support
Review details
Airlines/Aviation · 31 March 2024
Customer outcomeManufacturing
A shared view for a lean GRC team.
A food manufacturer brought risk and compliance information into one shared repository, using pre-built frameworks to replace disconnected spreadsheets and documents.
Risk managementCompliance
The context
The shared approach helped a lean GRC function manage information consistently across group entities.
Anonymised customer account
Customer outcomeEngineering
From collecting evidence to continuous oversight.
An engineering organisation replaced document-based IT control evidence with structured control gates, attestation and continuous monitoring.
ComplianceInternal auditAI & automation
The context
A phased proof of concept supported the programme, with regular reporting on value delivered across compliance, monitoring and risk.
Anonymised customer account
G2 reviewIndustry not disclosed
Control testing the whole team can see.
“I appreciate the ability to complete the whole controls testing process within the system, and it's visible for the whole team.”
Risk managementComplianceInternal audit
Review details
Industry not disclosed · 9 July 2026. The reviewer described managing control self-assessments and maintaining a consistent connection from risk through to internal audit.
Customer outcomeTechnology
A structured GRC programme from day one.
A growing technology business established a connected approach to enterprise risk, privacy, supplier assurance and compliance as it built its GRC function.
Risk managementData privacyThird-party risk
The context
The platform provided a structured operating model for a growing team before ad hoc manual processes became established.
Anonymised customer account
Compliance Management
Risk Management
Third Party Risk Management
Data Privacy Management
Internal Auditing
Business Continuity Management
Continuous Control Monitoring (CCM)
Trust Center
AI Governance
