Introducing Gracie AI
One AI Expert across every
GRC Domain.
GRC Domain.
10x the Expertise and Output.
Your team is stretched
and expertise is in short supply.
and expertise is in short supply.
Risk and compliance teams of every size are under pressure. Demands are growing but budgets aren't. And when someone leaves, so does the institutional knowledge that's built their programs.
Teams need to do more with less, and do it better.
AI should be the way forward.
Yet today's AI in GRC only does three things: search, summarise, and generate documents.
It's useful but it's not transformative.
What's missing is a way to reason across your whole GRC platform. It doesn't understand the relationships between your risks, controls, vendors, and compliance obligations. It can't act within your workflows. It can't perform the repetitive activities so your people can focus on more important decision making.
Gracie Can.
Context, reasoning and action.
Generates audit-ready reports and analysis from a single prompt
Answers complex cross-domain questions
"Which vendors increase our risk exposure based on recent control failures, and how does that affect our internal risk?"
Gracie reasons across vendors, controls, risk, assets, policies and compliance data to give you answers or complete activities involving the whole programme.
Use custom skills for consistent, repeatable expertise
Modifies workflows, approvals, and escalation triggers
Creates records, checks evidence and suggests remediation in seconds
Intelligent and contextual
A user triggers a request within SureCloud.
"We've had a recent incident (INC-16) involving an unpatched public-facing server. Create a report detailing what happened, the involved assets, risks, impacts and what controls we can implement to prevent future incidents."
"Based on our new obligations for Provision 29 and past control performance, which controls now need testing? Run the relevant tests, show the results and explain your reasoning."
"Create a new bar chart showing the volume of high-scored IT risks per business unit in the EMEA region. Explain how this differs to enterprise risk and compare against the previous quarter for both with evidence of our improvement."
Skills personalise the response
Gracie applies the relevant Skill to the activity. Skills are reusable activity templates that encode your team's expertise: preferred formats, vertical context, tone, and quality standards. The same activity, performed to the highest level of skill, every time, all the time. SureCloud offers pre-packaged or custom Skills created by your team with no code required.
The right context and model are selected
The MCP layer interprets your request, pulls the right context, and routes the activity to the most appropriate AI model. This context includes the page you're on, your role and permissions, and the relevant records across all GRC domains in your environment. Simple record creation uses a lightweight, cost-efficient model. Complex reasoning such as multi-app analysis uses a premium reasoning model. This happens automatically to keep outputs relevant and your cost efficient.
A governed response is generated
Gracie completes the activity within SureCloud, with clear links to the source data it used. For actions that affect large datasets, a human reviews and confirms before changes are made.
AI you can trust,
in an environment that demands it.
in an environment that demands it.
Governance Streams is SureCloud's answer.
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Your GRC workflows define what needs to happen; the steps, approvals, escalations, and policies that govern your processes.
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Gracie handles how it gets done. Executing tasks, generating outputs, and surfacing recommendations within those workflows.
Workflows are the governed process, the “system of record”. Gracie is the engine that operates within it the “system of action”.
The result: AI that gives you the benefits of scale, without ever stepping outside your risk appetite.
Every Gracie output shows:
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What was inferred and what was retrieved
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The source data used
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What the human changed before sign-off
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Who approved the final output
Full transparency and a complete audit trail.
Gracie is available across all plans.
4.5 out of 5
"Excellent support team"We've been happy with the product and the support and communication has been excellent throughout the migration and onboarding process.
Posted on
G2 - SureCloud
5 out of 5
"Great customer support"
The SureCloud team can't do enough to ensure that the software meets our organisation's requirements.
Posted on
G2 - SureCloud
4.5 out of 5
"Solid core product with friendly support team"
We use SureCloud for Risk Management and Control Compliance. The core product is strong, especially in validating data as it is...
Posted on
G2 - SureCloud
5 out of 5
"Excellent GRC tooling and professional service"
We've been happy with the product and the support and communication has been excellent throughout the migration and onboarding process.
Posted on
G2 - SureCloud
4.5 out of 5
"Straightforward Implementation, Intuitive Use, and Brilliant Support"
SureCloud has been straightforward to implement and tailor to our framework. It’s intuitive to use, so our teams have adopted it quickly...
Posted on
G2 - SureCloud
5 out of 5
"Easy to Use, Beautiful Graphs, and a Helpful, Responsive Team"
Very easy to use and really nice graphs are created. The team are also very helpful and quick to respond
Posted on
G2 - SureCloud
Frequently Asked Questions
What is Gracie?
Gracie is SureCloud's AI, an expert GRC engineer embedded in your workflow. It generates reports, automates evidence collection, reviews documents, updates risk registers, answers cross-domain questions, and monitors your GRC estate continuously.
What makes Gracie different from other AI in GRC?
Gracie is built on a combination of AI capabilities, including Large Language Models (LLMs), AI agents and the Model Context Protocol (MCP), the open standard for connecting AI models to real-world tools and data sources. It pulls from our organised event data structured by our event-driven architecture. This means Gracie can reason across relationships within your whole GRC programme, not just the text in a single record or app.
How does Gracie select which AI model to use?
Automatically. Simple activities use a lightweight model. Complex reasoning uses a premium model. You don't need to configure this; our MCP layer helps decide.
Is Gracie safe to use in a regulated or audited environment?
Yes. Gracie operates in what we call Governance Streams, which keeps every AI action governed, auditable, and human-approved. Every output references the source data used. You maintain full control and a complete audit trail.
Can Gracie replace my GRC team?
No, and it's not designed to. Gracie amplifies your team's output, handling the time-consuming, repetitive work so your people focus on the decisions that require human judgement. With Skills, your best practices are encoded and scaled across the entire team so even your most junior analyst can leverage the team’s best expertise.
Which SureCloud plan includes Gracie?
Gracie is available across all plans: Assure, Automate, and Orchestrate. Advanced capabilities are included in Automate and Orchestrate.
What are Gracie Skills?
Skills are reusable activity templates that encode your team's expertise. You create a Skill once, and Gracie can execute it consistently across your programme, standardising best practice and reducing manual effort in a trustworthy way.