Privacy statement
SureCloud Ltd is committed to protecting and respecting the privacy of you as a user of this marketing website and our platform service websites.
Use of your information
We use personal data about you for various purposes connected with our Site and our Services as described below. In order to use your information we must have a legal basis for doing so. The legal basis that we rely upon is explained further below. We will only use your information where it is necessary:
- to fulfil our contract for Services with you (or the customer whom you represent);
- to comply with a legal obligation to which we are subject; or
- for our legitimate business interests that are not overridden by your interests, rights and freedoms.
Where none of the above applies, we will request your consent (which we will ask for before we process your information).
SureCloud Ltd (“we”, “us”, “our”) is committed to protecting and respecting the privacy of you (“you”, “your”) as a user of this website https://www.surecloud.com (“Site”) or if you are a customer (or representative of a customer of ours) to whom we provide Cloud-based Governance, Risk and Compliance Applications and Cyber Security Services (“Services”).
This website privacy policy (together with our Legal Terms and Cookie Policy) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding the personal data that is used by us and how we will treat it.
Site users
We collect and process the following information about you for the following purposes:
Information you provide to us
This is typically your name, the company you work for telephone number and email address in order to:
- Request a demo;
- Register for an event;
- Receive our newsletters;
- Respond to your inquiry (in relation to the services we offer or in relation to a potential employment opportunity);
- Responses to surveys that you choose to participate in which we use for research purposes;
- Other features and services we may offer on our Site from time to time. In such an instance, we may ask you for your personal data in order to provide such services.
The table below sets out further information about the purposes for which we use data about you, with the corresponding methods of collection and legal basis that we rely upon for its use.
SureCloud platform cookies
We use cookies on our platform in order to provide our service to you.
Information we automatically collect:
- Details of your visits to this Site and the resources that you access
For example, we may compile reports and statistical analyses about how many users visited our Site, what pages have been browsed, and from what geographic regions users visited the Site. This may include information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information on Site usage. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. - Cookies and web beacons
We use cookies to enable you to use this Site and the materials on this Site. Cookies are also used to distinguish you from other users of this Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy. We may also use web beacons (e.g. internet tags, pixel tags or clear GIFs).
Customers
In order to provide Services to our customers, we collect and process personal data, such as:
- Contact information, such as your name, the company you work for (if you are a representative of the customer), your title or position, postal address, email address and telephone number;
- Information you provide to us for the purposes of attending meetings and events, including dietary preferences and access requirements;
- Identification and background information provided by you or collected as part of our customer onboarding procedures;
- Information provided to us by or on behalf of our customers or generated by us in the course or providing services to them, which may include special categories of data;
- Any other information relating to you which you may provide to us.
Third party processors
Our carefully selected partners and service providers may process personal information about you on our behalf as described below.
Download our up-to-date list of sub-processors here.
Site users
Purpose
To manage and facilitate your use of our Site:
- To provide you with suitable content
- To provide you access to certain materials and features
- To comply with our legal obligations, policies and procedures in relation to use of our Site
- To allow you to optionally enable the integration of SureCloud platform with third party applications and services, example Microsoft Teams
To communicate with you:
- To respond to any enquiries or feedback that you send to us
- To assist you with any technical problems you have with our Site
- To collect reviews of our Site, in order to improve our business
- To update you with any changes to our terms and conditions/ other policies
To send you information about our Services:
- To send you information which you have requested e.g., newsletters or publications in accordance with your specified preferences
To improve and develop our Site we conduct statistical analyses on your usage of the Site e.g., to enable us to improve our Site, offer new features and materials, etc.
Legal basis for processing
Legitimate interests – This processing is necessary in order to provide you with the best experience when visiting our Site or using our Services.
Legitimate interests – Processing is necessary to respond to communications that you send to us, inform you of relevant information in relation to the Services that we provide and to improve Services that we offer to you.
Legitimate interests – Where you have requested information from us, such as newsletters, publications or event invitations, we send such email communications based on response to a request.
You can ask us to stop sending such communications at any time by clicking on the unsubscribe link at the bottom of the message or by contacting us at privacy@surecloud.com.
Legitimate interests – It is our legitimate business interest to identify ways to improve our Services (and develop new ones) and our Site for our customers.