Specsavers is a family-run business operating more than 2,700 stores across 10 countries with more than 43,500 employees providing the best value optometry, audiology and other healthcare service for its customers.

Specsavers needed an integrated governance, risk and compliance (GRC) platform to
streamline processes and improve overall efficiency, including eliminating manual data re-entry and data silos while reducing reliance on manual systems with key person dependency.

Specsavers evaluated seven vendors, focusing on both technology and team expertise for risk, compliance, third party assurance, and data privacy. Trusted by organisations worldwide for its innovative technology and expert-led implementation that drives measurable results, SureCloud was consistently the frontrunner.

Specsavers was particularly impressed by SureCloud’s understanding of its requirements and proactive approach.

The solution needed to:

• Support regional processes while enabling data to be aggregated into a global enterprise-wide view
• Be scalable, innovative and give assurance it would support Specsavers’ future needs
• Provide an intuitive user-experience for non-GRC specialists, fostering engagement, widespread adoption and seamless integration into daily workflows
• Deliver a clear ROI beyond operational efficiency benefits, providing management information and insights to enable data-driven decisions and strategic investments

Specsavers chose SureCloud’s integrated governance, risk and compliance (GRC) platform with modules for Risk Management, Compliance Management, Third Party Risk Management and Data Privacy.

The platform will provide Specsavers with enhanced resilience, streamlined global processes, address regional nuances, meet regulatory requirements, and provide an enterprise-wide view of risks and compliance.

The partnership with Specsavers reflects both companies’ commitment to excellence in risk management, collaboration, and accountability across operations.

Nick Rafferty, Co-Founder & Chief Product Evangelist, at SureCloud said: “We are delighted to partner with Specsavers to provide them with our GRC platform. Our GRC platform will enable Specsavers to manage their region-specific processes, while aggregating data into a cohesive enterprise-wide view. It provides scalability and a clear path to maturing Specsavers GRC program. The platform provides an innovative product roadmap, demonstrating its capability to support and secure Specsavers needs into the future.

Our platform provides an intuitive user experience for users beyond the GRC teams and across the broader business in order to foster engagement, encourage widespread adoption, and ensure seamless integration into daily workflows. Our GRC platform will allow Specsavers to deliver a clear ROI by providing the management information and insights necessary to enable data-driven decisions and strategic investments.”