Building success together

The SureCloud Customer Success Team are your partners every step of the way towards achieving your outcomes.

Your greatest supporters towards success

No one said transformation in GRC was easy, which is why exceptional support matters. Meet your Customer Success Team, here to guide your journey and provide advice to ensure you’re really getting the best value from your platform and applications.


Customer Sucess

What can you expect
from Customer Success?

Your Customer Success Team is here to help with the following...

Your handover to
Customer Success

This session will include your contact from the SureCloud Implementations team and your Customer Success Representative. This is where we map out exactly how your Customer Success Representative will work with you to help you meet your goals.

Support with your
platform and applications

Got any questions about your new software? Whether it’s advice and guidance, bugs, change requests or user administration, you can turn to our tech-savvy consultants to give you the answers (check out the SLAs for more details).

Other ways the
team can help

You can also expect feedback sessions, quarterly review meetings and help with change requests too – whatever your problem, your Customer Success Team are on hand to help you overcome it.

See how other organizations have achieved success with SureCloud

How Autotrader are automating and streamlining their risk and compliance programs with SureCloud
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How Barratt achieved efficient
and effective management of their GDPR obligations
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How Everton FC spend 75% less time documenting their processing activities and data protection impact assessments
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How Mollie has achieved a data-driven approach to risk and compliance with SureCloud.
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How Office for Students underpinned their risk management culture with SureCloud.
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How Prodigy Finance has consolidated and streamlined risk management with SureCloud.
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Ready to transform
uncertainty into knowledge?

Whether you’re ready to take a discovery call or just want to chat through your biggest information security challenges with an expert, we’d love to hear from you.