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The Framework Behind Our Trusted AI

Governance Streams.

Why Gracie AI is the best choice for regulated environments.

Every organisation asking "should we use AI in GRC?" faces the same concern: how do we keep it controlled, auditable, and compliant? Governance Streams is SureCloud's answer.
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AI without governance isn't a solution. It's a new risk.

The promise of AI in 
GRC is real:

  • Faster decisions

  • Less manual work

  • Better visibility, coverage, and higher quality outputs

But in regulated environments, the question isn't whether AI can do the work. It's whether you can trust it.

Boards want to know how their businesses are using AI and regulators already want proof; the EU AI Act is moving from framework to enforcement and ISO 42001 provides a new standard for AI compliance.

Most AI in GRC today operates outside the governed process. It generates a static output. You copy it into a report.

It's a point in time answer with little evidence.

That's not promise or governance. That's a gap.

How is SureCloud different

Governance Streams = Defined workflows + AI Agents. Together, they are a Stream.

 Governance Streams are the way every GRC process runs inside the SureCloud platform. 

 

 A Stream has four stages: 

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Streams define the governed process

 States, transitions, fields, required evidence, approvals, escalations. The workflow defines what needs to happen, in what order, with what guardrails. This is the system of record. 
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Agents perform activities within each state

 A human makes a request and Gracie AI and human users act against activities within that governed process. They collect, interpret, draft, recommend, analyse and correlate. AI operates inside the workflow, not just alongside it. 

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Humans check giving oversight and control

 The human stays in the loop at every point that matters. Approval, overriding, reassigning, escalating and validating decisions. AI accelerates the work but humans own the judgement. 
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Evidence is logged with a full audit trail

 Every step is recorded. Every decision is traceable. The audit trail is complete before anyone asks for it. 

Two questions every regulator will ask about your AI. Governance Streams answers both of them.

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 "What did the AI do?" 

 Every Gracie action is defined by customisable Skills: what are the approved data sources, how can it behave and what are the outputs or actions. 

 

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 "How was it validated?" 

 Every human decision from approval to editing is recorded so the full chain of decision-making is visible. 

 

AI governance is no longer theoretical. The regulatory bar is rising.

 Alongside Governance Streams, Gracie was designed with the EU AI Act in mind. This places risk and development obligations on businesses developing AI systems present in the EU. As one of the world's first flagship AI regulations, SureCloud understands the importance of clear accountability, policy enforcement, documentation, and evidence of control over how AI operates within our customers' processes. 

Governance Streams aligns to these expectations by design:

Auditability: Every action, every source, every decision. Logged automatically.

Human oversight: Humans approve, override, and escalate at every material step.

Transparency: Confidence scores, source references, and reasoning traces are visible in every output.

Accountability: Clear ownership at every stage of the Stream. The person who signs off is the person on record.

The risk isn't just unsafe AI use. It's being unable to prove governance when regulators, customers, or boards ask for it. Governance Streams sets up a foundation that helps you deliver that proof.

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Most AI in GRC is bolted on. Gracie and Governance Streams are built in.

What others do
What SureCloud does
AI generates static output with hallucination risk.
✓

Takes full context across domains and history and performs activities executed within guarded workflows.

"We have AI governance policies."
✓

We have customisable workflows and Skills to define not just how AI is used in the process but also how it behaves and the output.

AI is a feature. Governance is a slide.
✓

AI and governance are both part of the platform design.

AI that acts. Governance that proves it. Your Business Assured.
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Frequently Asked Questions

How is this different from other vendors' AI governance?

Most vendors apply governance as a policy layer on top of AI. In SureCloud, governance is the process. AI performs activities within governed workflows instead of alongside them. 

Does Gracie comply with the EU AI Act?

Gracie was designed with the EU AI Act in mind. It provides auditability, human oversight, transparency, and accountability by design. However, compliance with any regulation depends on how the platform is configured and used within your organisation. 

Can I see what Gracie did before I approve it?

Yes. Every Gracie output shows what was inferred, what was retrieved, the source data used, and confidence indicators. You review, edit, and approve before anything is finalised. 

Gracie is included in our Automate and Orchestrate products.

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Automate
Gracie helps lift your existing processes whilst providing guidance along the way for improvement. Your team operates like a team many times its size.
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Orchestrate
 Gracie reasons across your complex enterprise GRC estate supporting management reporting, cross-domain risk analysis, and real-time escalation governed end-to-end. 
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Reviews

Read Our G2 Reviews

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4.5 out of 5

"Excellent support team"We've been happy with the product and the support and communication has been excellent throughout the migration and onboarding process.

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5 out of 5

"Great customer support"

 The SureCloud team can't do enough to ensure that the software meets our organisation's requirements. 

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4.5 out of 5

 "Solid core product with friendly support team"

 We use SureCloud for Risk Management and Control Compliance. The core product is strong, especially in validating data as it is... 

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G2 - SureCloud

5 out of 5

 "Excellent GRC tooling and professional service"

We've been happy with the product and the support and communication has been excellent throughout the migration and onboarding process.

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G2 - SureCloud

4.5 out of 5

"Straightforward Implementation, Intuitive Use, and Brilliant Support"

SureCloud has been straightforward to implement and tailor to our framework. It’s intuitive to use, so our teams have adopted it quickly...

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5 out of 5

"Easy to Use, Beautiful Graphs, and a Helpful, Responsive Team"
Very easy to use and really nice graphs are created. The team are also very helpful and quick to respond

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