Why is intuitive UI important to GRC?
User expectations – Good software design is like the musical score that underpins a film. You barely notice it when it’s doing its job well. All of us are surrounded by brilliant designs and user interfaces, both in our professional and personal lives. Our smartphones are filled with excellent UI tweaks, allowing us to get the information we want in the fewest number of taps or swipes, sometimes even predicting what information we’ll need to save us the hassle of looking for it.
Your GRC solution should work in the same way. It should be dynamic and contextual, presenting staff and suppliers with the information they’re most likely to need the second they log-in. Dashboards should be fully configurable, empowering users to decide for themselves what’s relevant and what’s not, saving them the hassle of clicking through several menus to get what they need. Organizations want their employees, partners and third parties to ensure they make full use of their chosen GRC platform to deliver on the value-based outcomes and gain a positive ROI from the tool. But why is UI still so often overlooked when businesses shop around for a GRC platform?