Gartner® has released its 2025 Market Guide for Third-Party Risk Management Technology Solutions, outlining how recognized organisations are transforming vendor risk practices amid intensifying regulatory, cyber, and operational pressures.
The report includes SureCloud among 78 Representative Vendors.
According to Gartner®, organizations utilize multiple technology platforms to address third-party risk domains because no single solution supports all use cases or domains. Organizations often use two or more technology solutions with third-party risk management (TPRM) capabilities, which multiple business functions leverage. These functions include enterprise risk, legal, compliance, sourcing, procurement, supply chain, vendor management, IT, cybersecurity and other stakeholders, the report states. That makes platform selection and integration strategy more critical than ever.
Gartner® identifies five essential functions for TPRM platforms:
- Identifying third-party risk
- Analyzing risk
- Managing and escalating risk
- Continuous monitoring
- Third- and fourth-party risk mapping and metrics
We think, the report also acknowledges that emerging technologies are shifting the market, "many vendors are incorporating machine learning and AI to support automated assessment and analysis, and refine future recommendations and impact analysis with appropriate disclosures and human review". Gartner® believes this approach will be a competitive differentiator, as "TPRM is both data and labor intensive", with capabilities such as predictive analytics, NLP for document analysis, and risk visualisation through advanced graphing tools.
Gartner® urges organisations to “Define clear roles and responsibilities for TPRM, develop a TPRM strategic roadmap that includes a timeline, roles and responsibilities, implementation considerations, use cases, and technology investment,” and to “create a shortlist of TPRM platforms to engage, and evaluate vendor capabilities, vendor concentration risk, scalability, and ease of integration with existing IT systems”.
In our view, the report is essential reading for anyone responsible for vendor oversight, third-party governance, or integrated risk management, and it provides a market-wide snapshot of TPRM solution categories, strategic guidance for procurement leaders, and a complete list of vendors with mapped capabilities.
Disclaimers
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose
Source: “Market Guide for Third-Party Risk Management Technology Solutions” by Antonia Donaldson, Luke Ellery, John Klapmust, Oscar Isaka, Alicia Booker-Carney, Dawn Singer, Martin Shreffler, Joanne Spencer, and Lynn Stang, 5 May 2025 [ID: G00784981].
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