You need some shiny new tech
The knee-jerk reaction to most business problems is to seek out and implement the latest technology. Surely it stands to reason that if I need better in my business I just plug department A into department B and the information flows accordingly?
You can’t plug your CRM system into your manufacturing system and expect everything to just magically work. It’s not about physically moving the data – that’s simple, you can just print it off and hand it over. It’s about integrating the data between departments accurately and efficiently. This requires you to start with having the right model in place.
For your organization to be truly integrated, you need to think through how to connect your systems, using an integrated risk management solution. State what it is you’re trying to achieve and why you need certain information to flow from that CRM system into the manufacturing system – what’s the benefit? Then consider how you aggregate that data between the two systems.
It’s never about the data itself; it’s the application of the data, and how you use it and interpret it that delivers the value. When you have the agility to share your data effectively across your organization using integrated risk management software, you’re now speaking a common language that everyone understands; suddenly everyone is operating on the same page, and surely that can only be a good thing?