Thursday 9th July, 2026

Customer Connect 2026

Q: Where is the event taking place?

The event will be held at MYO St Paul’s, a modern event space in the heart of London. The full address is: St Paul’s One, Myo, New Change, London EC4M 9AF You’ll receive detailed access information and directions in your registration confirmation.

Q: I have more questions – who can I contact?

Feel free to reach out to the SureCloud team at events@surecloud.com and we’ll be happy to help

The Future of GRC Is Here

GRC is getting more complex. Budgets are not keeping pace. Customer Connect 2026 is built for the people doing that work.

9th July 2026

Key Speakers

Nick Rafferty

CEO, SureCloud

Profile

Matthew Davies

Chief Product Officer

Profile

More speakers to,
be announced

Hear from SureCloud leadership and your peers

Nick and Matthew will take you through the future of GRC, the platform roadmap, and Gracie AI Agents with Personas and Skills. More speakers to be announced.

About the Event

Built for the GRC community.
Designed around your programme.

Customer Connect is SureCloud's flagship annual event for the people running GRC programmes. A full day of practical sessions, peer discussion, platform previews, and direct time with the SureCloud team.

In 2026 the focus is on where GRC is heading: Gracie AI Agents with Personas and Skills, the product roadmap, and how customers are making risk and compliance work in practice. Spaces are limited. Register now.

Why Attend

Four reasons to be in the room

You're already on the platform. Here's what's coming next. Gracie AI Agents with Personas and Skills is the biggest change to the SureCloud platform yet. See it perform activities across a live programme, then get hands on at the demo booths running all day.
Tell us where the platform should go next. You use the platform every day. Your view on what is missing, what works, and what needs to change matters. Hear the roadmap from our Chief Product Officer and feed directly back into it.
GRC is harder when you work in isolation. Two structured breakout sessions with professionals tackling the same challenges. Candid, practical conversation with peers who understand the pressure.
Hear how your peers are using the platform. Real customers on stage talking about what they have built, what worked, and what they would do differently. Not a case study on a slide. The people running the programmes.

The Agenda

A structured day with plenty of space for conversation. Timings are indicative and subject to change.

Timings are indicative and
subject to change.

9th July 2026

Full day programme

All Day

Gracie AI demo booths: available throughout the day

Drop in any time to see Gracie AI in action with a member of the SureCloud team

9:30am

Arrival & Registration

10:00am

Opening keynote

Nick Rafferty, CEO, sets the scene for the year ahead in GRC

10:30am

Customer spotlight

Real-world stories from peers tackling today's biggest risk and compliance challenges

11:15am

Coffee break/Networking

11:30am

Breakout groups

Focused, peer-led sessions on the topics that matter most to you

12:30pm

Lunch/Networking

1:30pm

First look: Gracie AI

Get an exclusive early glimpse of Gracie, SureCloud's AI capability built to 10X your GRC team

2:15pm

Gracie AI: Hands-on session

Get hands on with the platform, guided by the SureCloud product team

3:00pm

Coffee break/Networking

3:15pm

Product roadmap

Matthew Davies, Chief Product Officer, shares what's next for the SureCloud platform

3:45pm

Closing session

Looking ahead: trends, priorities, and what's shaping the future of GRC

4:00pm

Networking & drinks

Past Events

Joining from Outside the UK?

We know not everyone can make the trip to London. For our international customers, we'll be streaming key sessions live so you can still be part of the day.

FAQ’s

Who is the event for?

This event is designed for GRC, risk, compliance, audit, and cybersecurity professionals.

SureCloud Customer Connect is an exclusive event for SureCloud customers only. It’s designed to bring together our customer community to share insights, success stories, and explore what’s next for risk, compliance, and assurance.

Where is the event taking place?

The event will be held at MYO St Paul’s, a modern event space in the heart of London. The full address is:

St Paul’s One, Myo, New Change, London EC4M 9AF

You’ll receive detailed access information and directions in your registration confirmation.

Is the event free to attend?

Yes. Attendance is free for all registered guests, including access to talks, panels, booths, networking sessions, and community activities.

Will the sessions be recorded?

Select sessions may be recorded and shared post-event. Details will be confirmed closer to the event date for registered attendees.

Can I network with other attendees?

Yes. We’ve built in plenty of opportunities to connect — including a dedicated networking session, interactive booths, and the chance to join our new GRC Connect community.

How do I register for the event?

You can register for the event directly on this page.

I have more questions – who can I contact?

Feel free to reach out to the SureCloud team at events@surecloud.com and we’ll be happy to help

The Venue

St Paul's One, MYO London

We're returning to MYO at St Paul's for 2026. A modern private event space in the heart of the City, designed for focused conversation without the noise of a conference floor.

🚄 St Paul's (Central line), 2-minute walk

🚄 City Thameslink and Blackfriars also nearby

📍 St Paul's One, New Change, London, EC4M 9AF

Secure your spot at Customer Connect 2026

Free to attend. Spaces are limited. Register below and we'll confirm your place.

✓ Free to attend. No ticket cost.
✓ Full day programme including keynotes, breakouts, and networking
✓ First look at Gracie AI before wider release
✓ Platform roadmap direct from the product team
✓ Complimentary food and drinks included
✓ St Paul's One, MYO, London. 9 July 2026.