Enhanced Support Services that ensure your SureCloud GRC application flexes to your organization’s needs as they evolve. Develop and maintain your GRC solution by using SureCloud Assist.
Support Services
Providing your organization with ongoing GRC support services to ensure you get true value from your GRC software and to support you with any issues that may arise.
Support from our GRC Specialists throughout
From the outset, SureCloud brings our Customer Success team into your project to ensure they can provide you with ongoing support after your project goes live.
Whether you want to discuss how something could be enhanced or have identified an issue; SureCloud’s customer success agents are GRC professionals who can help to support you throughout the process.
Your organization can benefit from…
- Direct access to experienced GRC consultants
- US support team who work beside our implementation and development teams
- Varying support models based on your requirements
SureCloud’s Support Services are:
GRC Platform Support
Fast and accurate responses to any customer questions and problems identified. Access to our online support portal and knowledge base.
SureCloud Assist
Minimize the overall costs of managing your GRC system by removing the need for your support team to maintain the system with a flexible subscription model to cover your business needs. On-demand access to GRC experts who will make changes and updates to your system.
Ensure you get the GRC support you need.
Speak to a consultant today!
"SureCloud have listened to our requirements, worked with us in an agile mode, designed a system that meets our needs and helped us to optimize the solution as we started to use it. Their staff are friendly and helpful. Having worked with a number of GRC vendors, they are a cut above the rest in terms of their customer care."
Head of Critical Asset Security in the Services Industry
"Excellent support and service. Having been a user of SureCloud for many years we are continuing our journey developing our GRC Suite. SureCloud has been able to meet our expectations and road map."
Head of Third Party Oversight in the Security Industry
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