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Incident Manager

Are you still using spreadsheets to manage your incidents?

You may be doing a lot of things right in your approach to managing risk and business continuity. But if you’re still using spreadsheets and email to log and manage your incidents, coordinate activities of your incident response team and track improvements, you might not be taking the best approach.

The Solution – SureCloud Incident Manager

SureCloud Incident Manager centralizes, automates and simplifies incident management. It gives you an electronic incident register that allows you to log, facilitate and monitor various types of incidents (security, privacy, health & safety, and others) using the simple but powerful SureCloud Platform to create a single source of the truth.

SureCloud Incident Manager helps you identify where to improve controls and gives you evidence of controls management. Integrated tasks and workflow, pervasive updating and drill-down capabilities all help you address issues and incidents procedurally. Automatic notifications assign incident remediation, provide updates and trigger escalations as needed. You can also track your open incidents and deadlines in real time through live charts and reports on role-specific dashboards.

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