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SureCloud’s Toby Scott-Jackson, adept at delivering vulnerability testing in call centres throughout his career in information security, lists eight key vulnerabilities to be wary of – some old, some new. An oversight in any of them will leave a call centre vulnerable which poses a significant barrier to achieving and maintaining PCI compliance.

For the full list of vulnerabilities read the article entitled Top Vulnerabilities Call Centres Must Manage for PCI Compliance.

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