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Support from our GRC Specialists throughout

From the outset, SureCloud brings our Customer Success team into your project to ensure they can provide you with ongoing support after your project goes live.

Whether you want to discuss how something could be enhanced or have identified an issue; SureCloud’s customer success agents are GRC professionals who can help to support you throughout the process.

Your organisation can benefit from…

  • Direct access to experienced GRC consultants
  • UK support team who work beside our implementation and development teams
  • Varying support models based on your requirements

SureCloud’s Support Service Portfolio offer:

GRC Platform Support

Fast and accurate responses to any customer questions and problems identified. Access to our online support portal and knowledge base. UK support team covering 0900–1730 Mon-Fri excluding UK public holidays.

SureCloud Assist

Reduce the overall costs of maintaining your GRC system by not needing your support team to maintain the system. Access to on-demand GRC specialists to make changes and updates to your system. Flexible subscription model to cover your enterprise needs

Take the burden out of maintaining your GRC system by using SureCloud Assist Services.

SureCloud Assist reduces the time and cost of supporting your GRC solution by taking away the need to have dedicated people to manage the day-to-day administration and to make configuration changes. Allowing you to fully out-source your GRC application administration.

Read more about Assist: GRC Support Services for Admin & Configuration

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