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When an incident of any type, for example, security, privacy, health, safety, occurs many organizations react in a semi-coordinated manner which lacks consistency from incident to incident. The knowledge of how these incidents will affect the business is also often lacking or misunderstood. After a particular incident has been dealt with, learning from what happened and how it was resolved is patchy and somewhat ad-hoc.



SureCloud’s Incident Management software solution centralizes, automates and simplifies incident management by providing a framework for tracking context, consistency and continuous improvement to the process of handing incidents. Different types of incidents can be managed from a single register each having different workflow and activity as required. Incident response and remediation are driven from a library of activities automatically.


SureCloud’s Incident Management solution also links to risk and controls to provide a better understanding of control effectiveness and the actual impact/likelihood of risk. Open incidents can also be tracked in real-time through live dashboard charts and reports and managed through to closure with SureCloud’s Incident Management solution.


Find out more about Incident Management here.

Download and read the full datasheet at the bottom of the page.


Incident Management Datasheet

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