When an incident occurs of any type (security, privacy, health and safety to name but a few) it’s crucial that organizations react in a coordinated and consistent manner. Learning from what happened, how the incidents will affect the business and how it was resolved are all crucial activities that must be handled both from an operational and then executive level.
SureCloud’s Incident Management software centralises and simplifies incident management by providing a framework for tracking context, consistency and continuous improvement to the process of handing incidents.
Different types of incidents can be logged, classified and managed from a single repository each having different workflow and responses. Incident response and remediation is automatically driven from a library of activities.
SureCloud’s Incident Management solution also links to risks and controls to provide lessons learnt on controls and insights to the actual impact/likelihood of the risks.
Open incidents can also be tracked in real time through live dashboard charts and reports then managed through to closure. Giving you and stakeholders greater understanding of Incidents life cycle and the remediation activities.
Proportion of respondents who said their organizations do not have a formal cybersecurity incident response plan
The average number of days it takes for organizations to identify a data breach
The average number of days needed to fully contain a data breach
“We’ve become far more efficient and have made substantial time savings by using the SureCloud Platform, as many of the larger solutions would have taken years to implement.”Vince Pillay, Chief Information Security Officer, Domestic & General
"Great team. Excellent engagement. Implementation took some time as it was part of a new process and a different way of working."Information Security Officer in the Services Industry
"Good customer-facing people The platform is very flexible. They always listen to suggestions. If out of the box does not work they can build whatever you require on the platform"Global Cyber Governance Manager in the Retail Industry